Allegiance Moving and Storage LLC

Allegiance Moving was by far the most stressful and disappointing company we’ve ever dealt with. We gave a full, accurate description of our 6,000 sq ft, 5 bed/5 bath home, yet they arrived with a U-Haul–sized truck and demanded $13,000 more or they’d walk—a blatant bait-and-switch. Almost every piece of furniture arrived damaged. The movers were unprofessional, left our home filthy, used our bathroom in a disgusting condition, and even took alcohol from our fridge. They showed zero accountability or empathy, despite us moving states with two young children. We were promised delivery in 3–4 days; instead, our belongings were shuffled between trucks and arrived 8 days later. The worst customer service we’ve ever seen—avoid at all costs. Don't walk but RUN away from this company!

Move size: 4+ Bedroom Home Service cost: $25000

DO NOT USE THEM! Worst experience I’ve had with movers. I should have read their reviews first! Pretty much everyone's complaint is very similar.

I called, I got “The owner” he assured me everything will be fine. He made a few statements that were very unprofessional. I should have went with my instincts to call elsewhere. I called 2 days ahead to Check everything. They did put me in a truck to “share to make cheaper” that’s the scam!

I get a call from a completely different company and phone number. Wasn’t told that. Was expecting Allegiance, when they aren’t moving you. They are the broker.

They take your deposit. Then someone calls you jacks up the price . Well I was scheduled for 11am to 3pm …5pm comes around no call nothing. I call the number that’s 24hrs.They tell me I don’t know what to tell you, call dispatch number. I called, They did not answer. I get a text “Relax” I said seriously? That’s not very professional. Text said : be there at 9 truck broke down. This is at 8pm mind you, then 10:30pm comes around. I said this is ridiculous I’ve waited all day. Again, another unprofessional text: “You need to just relax we can’t always play phone games”. At that point, I said I am canceling your services. I get a text says: “real mature”. Then, they show up to my house at 1:00AM. I didn’t answer and blocked my card. I was about to call the police. They left. I will be filing fraud and disputing the deposit. It clearly states 100% refundable on my paperwork. NEVER do business with them. Awful. I pray for the families they have helped. And I will pray for them. In hopes they become a more reputable business. I do not wish them bad, I hope they come around and realize they are hurting their own business.

Read more at: https://www.mymovingreviews.com/movers/allegiance-moving-and-storage-llc-9370

Move size: 3 Bedroom Home Service cost: $800

After my survey the sent me a "firm estimate' of $18,100 and I sent my deposit. Right before they picked up they sent me another "firm estimate" of $22,125 and said I owed them more deposit money, and they weren't sure everything would fit in the truck. It was a shakedown. On the delivery side they scheduled 3 deliveries and didn't show up or call. Just kept lying about where our stuff was. It's been 2 years and they haven't reimbursed me. Crooked company did a vet wrong.

Move size: 3 Bedroom Home Service cost: $22125

Submitted a reservation for a cross country move (WA to WI). Cancelled by writing the following day as Allegiance requires for a full deposit refund. Received a 50% refund 5 wks later. 11 1/2 weeks later and still waiting on the second half of our refund. They claim to have sent it out to a different address then they sent the first half (why?) and are unwilling to provide proof of issue. As it stands we have to either pay for a cancellation and reissue, or wait another 5+ weeks.

Move size: 4+ Bedroom Home Service cost: $6784

Firstly, DO use companies like mypieceofcakemove.com. You may pay a little more, but guarantee your items will be safe and preserved. Also, check their reviews and I regret not using them in the first place.

Allegiance is a broker and their sole focus is to get your money, then wipe their hands with you. After this, you're at the mercy of horrible moving companies (like Seventh Generation) that will wreck and destroy your items, whilst trying to screw you over on more costs on the day of the move and drop off.

Jason Howard talks a good game on the phone, but the other reviews on the company are real. The whole process is set up this way and it's like an operating mafia all to extract from you. Please, please avoid using this company at all costs.

Move size: 3 Bedroom Home Service cost: $3000